FAQ

Where are the locations of Malique Butcher's branches?

Malique Butcher proudly serves customers from two convenient locations in Malaysia. Our first branch is situated at 17, Lorong Sri Mawar 12/2, Taman Sri Mawar, 70450 Seremban, Negeri Sembilan, Malaysia, where we offer a wide selection of high-quality, imported kitchenware and knives. Our second branch can be found at 32-1, Eco Grandeur, Persiaran Eco Grandeur 1, 42300 Puncak Alam, Selangor. Both locations are dedicated to providing exceptional customer service and premium products, ensuring you have access to the best tools for your culinary needs. Visit us at either location to experience our commitment to quality and style.
What is Malique Butcher House?

Malique Butcher House is a specialty store offering high-quality industrial cutting equipment, butchering knives, and kitchen essentials for professional chefs and cooking enthusiasts.
What are your operating hours?

Monday - Friday: 10:00 AM - 6:00 PM Saturday: To be confirmed Sunday: Closed
Do you sell meat or only equipment?

We do not sell meat. We focus on providing high-quality cutting tools and butchering equipment.
What products do you sell?

We specialize in butchering knives, industrial cutting tools, kitchen knives, and sharpening tools.
Do you sell customized knives?

Yes, we offer customized knives based on specific requirements. Contact us for more details.
Do you offer knife sharpening services?

Yes! We provide professional knife sharpening services to ensure your tools stay in top condition.
How can I place an order?

You can place an order by through website, visiting our store, calling us at +06-678 5281, or messaging us on Facebook (Malique Butcher House), TikTok (Malique Butcher House) or WhatsApp +6011-7003 0862.
What payment methods do you accept?

We accept cash, bank transfers, debit & credit card and major e-wallet payments.
How long does delivery take?

Orders are typically processed within 1-3 business days, depending on location and stock availability.
Do you provide delivery services?

Yes, we offer delivery services within Malaysia. Delivery fees may apply.
What should I do if I receive a defective or damaged product from Malique Butcher House?

At Malique’s Butcher House, we pride ourselves on delivering top-quality kitchenware and knives, but we understand that sometimes issues can occur during shipping. If you happen to receive a defective or damaged product, please contact us immediately. Include photos of the damage or defect in your communication so we can assess the situation promptly. We are enthusiastic about ensuring our customers are fully satisfied, and we will arrange a replacement or exchange as quickly as possible. Thank you for choosing Malique’s Butcher House for your kitchenware needs!
What is the return policy for items purchased at Malique Butcher?

At Malique Butcher, we take pride in offering high-quality, durable, and stylish kitchenware and knives imported from around the world. Due to the nature of our products and our commitment to ensuring the utmost hygiene and safety for our customers, we have a strict policy: Once sold, items are not refundable or returnable. We stand by the quality of our products and encourage customers to inspect their purchases thoroughly before completing the transaction (In Store). If you have any questions or need further assistance, our team is always here to help. Thank you for understanding and choosing Malique Butcher for your kitchenware needs.
How can I contact Malique Butcher House?

Phone: +06-678 5281 WhatsApp: +6011-7003 0862 Email: taufiq@maliquebutcherhouse.com Facebook: Malique Butcher House TikTok: Malique Butcher House